To request a bank wire withdrawal, please sign into your Pinnacle account and select the “Withdraw” option.


Please click on the bank wire icon, enter the amount you wish to withdraw and click on “Next Step”.

Complete the form and your request will be submitted for processing. Once approved, you will receive an email confirmation.  


Bank wire transfers are sent to the bank the next day (Monday to Friday) except during holiday periods. Once received by the bank, it may take 5 to 10 business days for bank wires to arrive.


Please also note that international banking regulations may cause delays of bank wire transfers of greater than €7,000 or the equivalent amount in your currency. 


Clients are entitled to one free withdrawal per month. All additional withdrawals during the calendar month, for any amount using any withdrawal method, incur a fee. The fee is based on the withdrawal option selected and for bank wires the fee is €20, or the equivalent in your account currency.