Verification [11]

We support the following formats: JPEG, PNG and PDF. The document must be smaller than 5 MB.
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If your account is not verified, we reserve the right to suspend wagering or restrict account options on any account until the required information is recei...
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If your account is suspended due to missing documents, you can still submit your documents for verification using the secure upload tool.
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To verify your account, we need to have valid proof of identification and residency on file. Any of the following government-issued documents may be ...
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All submitted documents will be stored on a secure file server using industry-standard strong encryption.  The encrypted files are only accessible by th...
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The encrypted files are only accessible by the relevant department using a specially designed and secured access mechanism.
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The main reason Pinnacle requires Credit/Debit card information is to protect the cardholder and Pinnacle from fraudulent transactions.  The informati...
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We complete the verification process by validating your Credit Card information such as front and back of your credit/debit card, ID and recent proof of add...
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If your Credit Cards are not verified, you will not be allowed to make any withdrawals (with any payment method).
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To verify your Credit Cards, the following information is required and must be received legibly: Photo ID: Passport, Driver's License or National ...
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The document must be smaller than 5 MB.
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