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What are the different odds formats available? Pinnacle offer two available odds formats: Decimal odds American odds You can select your preferr...
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We complete the verification process by validating your account information such as your name, address, date of birth and other details. Depending on your ...
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To verify your account, we need to have valid proof of identification and residency on file. Any of the following government-issued documents may be us...
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As part of our standard compliance regulations, Pinnacle is required to ensure that all clients have valid proof of identification and residency on file.
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Yes, but only if your account has never been funded. Please contact our Customer Service Department by e-mail at customerservice@pinnacle.com including deta...
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Maximum deposit limits are displayed per payment method on the Payment Information page. Pinnacle does not set maximum deposit limits for individual cli...
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To request a bank wire withdrawal, please sign into your Pinnacle account and select the “Withdraw” option. Please click on the bank wire icon, enter t...
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We have earned an industry-leading reputation for providing the quickest payouts online. We work with a carefully selected network of trusted eCommerce part...
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There are several reasons that you may be experiencing difficulty in logging into your account. New account - not yet activated: If you have a newly c...
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You will find the “Always accept better odds” option under My Account > Preferences > Betting Preferences. When you have enabled (ticked) the &qu...
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A tie or "no action" in a standard (Football or Basketball) teaser of three or more teams reduces the teaser to the next lowest number; for examp...
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Retirement or Disqualification: 1.  Head to Head Matchups: One full set must be completed for money Line wagers to stand. If less than 1 set is completed...
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