To request a bank wire withdrawal, select the Withdraw option on the Cashier page and choose Bank Wire.

Enter the amount you wish to withdraw and complete the form for your request to be submitted for processing. Once your request is approved, you will receive confirmation by email.   


Bank wire transfers are sent by Pinnacle to the bank the next business day (Monday to Friday) except during holiday periods. Once received by the bank, it can take up ten business days for the withdrawn funds to arrive. International banking regulations may delay bank wires of greater than €7,000 or the equivalent in your currency, meaning these transactions may take longer to arrive.


Clients are entitled to one free withdrawal per calendar month. All additional withdrawals for any amount using any withdrawal method incur a fee. For bank wire withdrawals the fee is €20 or the equivalent in your currency.