Please note that bank wire withdrawals are sent to the bank for processing the next business day (Monday to Friday) except during holiday periods. Once received by the bank, it can take up to ten business days for the withdrawn funds to arrive.

International banking regulations may delay bank wires of greater than €7,000 or the equivalent amount in your currency, meaning these transactions may take longer to arrive.

If you do not receive your bank wire withdrawal within these time frames, please contact us and we will launch an investigation as to the cause of the delay.