My Account [26]

Pinnacle offers a security feature whereby a client is automatically logged off from their account once it has been dormant for a specific period of time. F...
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To change your email address registered to your account, please contact Customer Service from your registered email address to request this. Please note tha...
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If you did not receive the activation link email in your inbox, please check your Spam and Trash folders. If you still cannot find the activation link em...
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In order to request a new activation link, you must go back to the Sign Up page (click on Join on our Home Page), you’ll be able to ask for a new activation...
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There are several reasons that you may be experiencing difficulty in logging into your account. New account - not yet activated: If you have a newly cr...
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You can find your last login information in My Account -> Password and Security -> Last Logins. This will show you the date, time and IP address of yo...
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When you are logged in, you can navigate to the My Account section of the website. From there you can access your Betting history, Open bets, Transaction hi...
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The VIP code is a specific referral code. Any registering client who may have received this code can enter it in the available field. This VIP code is for r...
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Customers may submit a formal complaint by contacting Customer Service, or via the Contact Us option on the website. To assist with quick resolutions, it ...
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Depending on the license your account falls under, we may charge you an inactivity fee if there has been no activity recorded on your account for a period o...
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You can change your marketing communication preferences by visiting My Account -> Preferences. Note that these changes will only apply to communication...
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You can change the default Time Zone for your account by visiting My Account -> Preferences.
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