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Pinnacle offer two available odds formats: Decimal odds American odds You can select your preferred format by using the drop-down menu at the top-left ...
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To verify your account, we require valid proof of identification and residency on file. Any of the following government-issued documents may be used to veri...
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As part of our standard compliance regulations, Pinnacle is required to ensure that all clients have valid proof of identification and residency on file.
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If you are yet to deposit to your Pinnacle account, you can contact us and we will change the currency it uses. However, if you have deposited to your ...
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The maximum deposit limits for each method are displayed on the Payment Information page. 
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To request a bank wire withdrawal, select the Withdraw option on the Cashier page and choose Bank Wire. Enter the amount you wish to withdraw and complet...
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There are several reasons that you may be experiencing difficulty in logging into your account. New account - not yet activated: If you have a newly c...
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You will find the “Always accept better odds” option under My Account > Preferences > Betting Preferences. When you have enabled (ticked) the &qu...
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A tie or "no action" in a standard (Football or Basketball) teaser of three or more teams reduces the teaser to the next lowest number; for examp...
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Pinnacle grades tennis bets in the event of retirement and disqualification as follows: Head-to-head matchups At least one full set of the match must ...
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The result of a Handicap bet in tennis is calculated by adding up all games won per player and then applying the Handicap. For example, if Player A be...
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We support the following formats: JPEG, PNG and PDF. The document must be smaller than 5 MB.
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